• Communication Climate: This measures an employee’s identification with the company as well as his or her attitudes toward communication in the workplace. It includes items such as the extent to which communication in the company motivates and stimulates employees to meet organizational goals and the extent to which internal communication makes them identify with the company. It also indicates whether or not employees have a positive attitude about communicating in the company.

Line Manager Communication: Here the two-way communication between superior/manager and subordinate is assessed. Items include the extent to which superiors are open to new ideas, the attention superiors give to their subordinates, and the guidance superiors provide in resolving job-related issues.
• Organizational Integration: This factor focus on the degree to which employees receive information about their immediate work environment. Items include satisfaction with information about departmental policies and goals, job requirements, and staff news.

• Media Quality: Satisfaction with the various communication channels used in the company is assessed as well as traditional channels such as meetings, memo’s, and face-to-face interaction.

• Horizontal Communication: This factor, also referred to as co-worker or informal communication, assesses satisfaction with the flow of information between co-workers.

• Corporate Information: This factor deals with the most extensive kind of information about the company as a whole. It includes items on information about change, information about the company’s financial position, and information about the overall policies and goals of the company.

• Personal Feedback: Here employees’ satisfaction with information about his or her job performance and the clarity of the criteria with which he or she is being evaluated, is assessed.

• Subordinate Communication: Sometimes referred to as supervisory communication, this factor includes both ‘upward’ and ‘downward’ communication with subordinates as the primary communication target. It assesses the receptiveness of employees to downward communication and their willingness and capability to send good information upward.

Read more: http://www.strategicleadershipinstitute.net/instruments/communication-audit/

Jag undrar om ni har något smart underlag/checklista för om man vill undersöka sin organisations interna kommunikationssystem.
Vilka frågor ska man ställa?

Vänligen
Katarina Lif Pikas
informatör, Regionförbundet Uppsala län

/Robert